Inquiries

Privacy Policy

BNF Co., Ltd. (hereinafter referred to as "the Company") recognizes the importance of personal information acquired from our stakeholders and considers its protection to be a fundamental aspect of our business activities and one of our most critical management priorities.

In order to provide secure, safe, and reliable services to everyone, we have established the following basic policy, which is fully communicated to and strictly observed by all employees.

1. Basic Policy

1. The Company complies with the Act on the Protection of Personal Information and other relevant laws, regulations, and norms. In addition, we establish internal regulations regarding personal information protection (hereinafter referred to as "Internal Regulations"), implement and maintain them, and strive for continuous improvement.
2. The Company establishes a management system for personal information protection, ensures that officers and employees are fully aware of the Internal Regulations, and strives to enforce strict compliance.
3. The Company handles personal information within the scope of the purposes of use specified to customers. Furthermore, the Company will not disclose or provide personal information provided by customers to third parties, except with the customer's consent or for justifiable reasons.
4. The Company keeps personal information accurate and up-to-date, strives to prevent unauthorized access, leakage, loss, or damage to personal information, and continuously implements measures to improve and correct information security.
5. The Company responds sincerely and promptly to inquiries and requests for disclosure regarding personal information from customers.

Revised: May 1, 2026
BNF Co., Ltd.
Representative Director: Kazuya Akanuma

2. Purpose of Use of Personal Information

When customers provide personal information, the Company specifies the purpose of use in advance and uses it within that scope. If it becomes necessary to use a customer's personal information beyond the scope of the previously specified purpose of use, we will notify the customer to that effect and obtain their consent before use. The purposes of use for personal information held by the Company are as follows:

1. Personal Information Concerning Customers
   • Business negotiations, meetings, etc., with customers
   • Shipping of products, materials, etc.
   • Sending information about services, events, etc.
   • Provision of customer support and maintenance
   • Responding to inquiries and consultations
   • Provision of various membership services
   • Service development, conducting questionnaires, monitoring, etc.
   • Performance of contracts
2. Personal Information Concerning Applicants for Employment
   • Providing employment information and contacting applicants (including internships)
   • Management of recruitment operations at the Company

3. Proper Acquisition of Personal Information

The Company acquires personal information through lawful and fair means.

4. Provision of Personal Information to Third Parties

1. The Company will not disclose or provide customers' personal information to third parties except in the following cases:
   1. With the customer's consent
   2. Based on laws and regulations
   3. When necessary for the protection of human life, body, or property, and it is difficult to obtain the customer's consent
   4. When outsourcing the handling of personal information within the scope necessary to achieve the purpose of use
   5. When business succession occurs due to merger, corporate separation, transfer of business, or other reasons
2. Regardless of the above item (1), when it is deemed appropriate for our affiliates or agents to respond to customer service provision or inquiries, the Company may provide the customer's address, name, phone number, etc., to such affiliates or agents. In this case, the customer may request the Company to stop providing personal information to the affiliates or agents.

5. Inquiries Regarding Personal Information

For inquiries regarding the disclosure, correction, deletion, etc., of your personal information, please contact us via the inquiry form.

6. Other Matters

About Access Logs

This website may acquire access log information to provide better services. Please understand this in advance. The acquisition of access logs is not intended to identify individual personal information.

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